Medical Front Desk (Temp)

Job Summary
Berkeley Eye Center is seeking an experienced Medical Front Desk person for a 10-12-week assignment to cover a FMLA leave for our location in the Greenway Plaza/River Oaks area of Central Houston.

This individual will be responsible for providing exceptional customer service while managing front desk operations in a medical/vision care. This role requires scheduling appointments, handling patient inquiries, and maintaining accurate medical records. They will play a crucial role in ensuring a smooth and efficient workflow within the office.

Responsibilities

• Greet patients and visitors warmly, providing excellent customer service at all times.
• Verify patient insurance information and assist with insurance verification processes.
• Utilize EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, and others for patient management.
• Conduct intake processes for new patients, including collecting necessary information and documentation review.
• Assist in medical billing and coding tasks using CPT coding, ICD-9, and ICD-10 standards.

Experience
Candidates should possess the following qualifications:

• Previous experience in a medical office environment is required.
• Familiarity with medical terminology, health information management, and insurance processes is essential.
• Proficiency in using EHR systems and other relevant software applications is required.
• Strong computer skills with experience in typing (10 key typing) and handling office equipment efficiently.
• Excellent phone etiquette and customer service skills are crucial for this role.

We are offering a strong hourly rate for this assignment plus an assignment completion bonus. There is a possibility it could lead to a regular full-time opportunity within the practice.

Job Types: Full-time, Temporary

Pay: $20.00 - $23.50 per hour

Expected hours: 38 – 40 per week

Application Question(s):

• Are you open to a temporary position?

Experience:

• Medical office: 2 years (Required)

Ability to Commute:

• Houston, TX 77027 (Required)

Work Location: In person