Medical Front Dest Receptionist

Job Summary
We are seeking a dynamic and detail-oriented Medical Front Desk Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. Your responsibilities will include:

Responsibilities

• Greet patients and visitors warmly, providing exceptional customer service at all times
• Verify insurance coverage and perform insurance eligibility checks using systems such as Availitly, Advanced MD, or plan related websites.
• Schedule patient appointments efficiently using practice management system
• Collect and update patient information accurately, including demographic data and Insurance information
• Review documentation for completeness and accuracy, ensuring compliance with HIPAA regulations and accurate patient demographics and phone numbers.
• Handle multi-line phone systems with professionalism, practicing proper phone etiquette and effective communication skills
• Maintain organized medical records and ensure proper filing of documents in electronic medical records
• Support clinic operations by managing front desk activities such as patient intake, scanning and indexing documents for provider and staff review
• Utilize computer skills to operate various EMR systems like Epic, Allscripts, Athenahealth, for documentation review and data entry

The ideal candidate will possess excellent communication skills, a strong understanding of the medical field, and the ability to multitask in a fast-paced environment. This position offers an opportunity to contribute to high-quality patient care while supporting the smooth operation of our medical practice.

Skills

• The ability to multi-task is imperative
• Extensive knowledge of medical terminology and medical billing practices
• Proficiency in EMR systems such as Epic, eclinical, or Allscripts.
• Strong understanding of HIPAA regulations to ensure patient confidentiality and data security
• Experience with insurance verification process
• Excellent customer service skills with the ability to handle sensitive situations professionally
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Prior clinic experience ensures familiarity with healthcare workflows and documentation
• Competency in office management tasks such as filing, faxing, scanning documents, and managing multi-line phone systems

Join our team to make a meaningful difference in patients’ lives by providing outstanding front desk support in a vibrant healthcare environment. We value energetic professionals who are committed to delivering exceptional service while maintaining accuracy in all administrative tasks. This is a paid position that offers growth and opportunities within our organization’s supportive culture.

Pay: $18.50 - $19.50 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Medical receptionist: 1 year (Required)

Ability to Commute:

• Aledo, TX 76008 (Required)

Work Location: In person