Medical Insurance Verification Specialist

Join Our Growing Team!

We are looking for a bright, compassionate, and upbeat team member to join our growing private optometry practice. Our office is family-focused, prevention-oriented, and deeply committed to delivering exceptional eye care in a warm, welcoming environment. We take our work seriously, but we also believe that having fun, supporting one another, and building real relationships with our patients is what makes a great practice thrive.

This is an excellent opportunity for someone who enjoys helping people, values teamwork, and wants to grow personally and professionally within a long-term role. We are seeking a team member who aligns with our culture, takes pride in their work, and wants to be part of a practice that truly cares about its patients and its staff.

Job Summary
The Insurance Verification Specialist is responsible for confirming patients’ vision and medical insurance benefits prior to appointments to ensure accuracy, transparency, and a smooth patient experience. This role also supports front desk operations as needed, including assisting with patient check-in, scheduling, and communication.

What You Will Do

• Verify vision and medical insurance eligibility prior to patient appointments.
• Determine coverage details including copays, deductibles, allowances, and frequency limits.
• Confirm benefits for exams, contact lenses, glasses, and medical services.
• Communicate insurance coverage and estimated out-of-pocket costs to patients.
• Accurately document benefit information in the practice management system
• Obtain prior authorizations when required.
• Coordinate with clinical and billing teams to ensure proper information flow.
• Assist with answering phones, scheduling appointments, and general front office support.
• Help with patient check-in and check-out when needed.
• Provide a friendly, professional experience for patients at all points of contact.
• Educate patients on the importance of routine and medical eye care.

Qualifications

• High school diploma or equivalent required
• Strong communication and customer service skills
• Excellent attention to detail and organizational ability
• Ability to multitask in a fast-paced environment.
• Positive attitude and team-oriented mindset

Preferred (but not required)

• Experience in a medical or optometry office
• Familiarity with vision plans such as VSP and EyeMed
• Experience with electronic health records or scheduling systems

Why Join Our Practice
We are a high-performing private optometry office that delivers state-of-the-art primary and medical eye care. Our experienced team provides services including primary care, medical therapeutics, contact lens fittings, pre- and post-operative care, and eyewear selection, all within a calm, organized, and patient-focused environment. We pride ourselves on providing excellent care without the stress and chaos often found in larger corporate settings.

We also value work-life balance. There are no evenings or weekends, allowing you to maintain consistency and time outside of work.

Compensation and Benefits

• Full-time position
• Health, vision, and dental insurance
• Paid time off
• Paid holidays including New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas
• Employee discounts

Schedule

• Monday through Friday
• Eight-hour shifts

If you are looking to start or continue a meaningful healthcare career in a supportive, upbeat, and well-respected optometry practice, we would love to hear from you.

Pay: From $1.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Work Location: In person