Medical Insurance Verification Specialist - REMOTE

At MY DR NOW, we believe healthcare should be ridiculously fast, seamless, and easy for our patients. As a Benefit & Eligibility (aka Insurance Verification) Specialist, you will play a pivotal role in ensuring our patients receive a stress-free experience, expediting the check-in process, and providing vital administrative support to our frontline healthcare team.

Who We Are MY DR NOW is Arizona’s largest privately owned primary care group, redefining the healthcare experience for patients of all ages. We offer a range of services—from primary care to immediate care—on schedules that fit our patients' lives. Open every day, including weekends and holidays, we are dedicated to delivering quality care whenever and wherever it’s needed.

Why Join Us? At MY DR NOW, we’re not just a healthcare provider; we’re an innovation hub rethinking every aspect of healthcare delivery. Our workflows are designed to maximize efficiency, effectiveness, and results. This position is revolutionary in its virtual support model, streamlining clinic operations and enabling exceptional patient experiences.

Position Summary As an Insurance Verification Specialist, you will be responsible for:

• Conducting real-time benefit and insurance eligibility verifications for assigned clinic locations as well as for our house call & video visit patients.
• Utilizing resources effectively to ensure patient check-ins are completed accurately and within assigned timeframes.
• Collaborating with payers, patients, and clinic staff to ensure a seamless check-in process.

What We’re Looking For

• Experience in verifying insurance and confirming patient eligibility.
• Exceptional communication skills with a friendly and professional demeanor.
• Technological proficiency and the ability to work independently in a fast-paced environment.
• A passion for healthcare and an entrepreneurial spirit.

What Sets You Apart

• Empathetic Communicator: Possesses a natural ability to connect with others, understanding their needs and providing thoughtful solutions.
• Detail-Oriented Problem Solver: Excels in accurately navigating complex situations with precision and care to ensure seamless outcomes.
• Proactive and Resourceful: Anticipates needs and takes initiative to resolve potential challenges before they arise.
• Customer-Centric Mindset: Demonstrates a genuine passion for exceeding expectations and creating positive experiences.
• Dependable and Trustworthy: Consistently follows through on commitments and builds confidence in their reliability.
• Team-Oriented Collaborator: Thrives in environments where supporting others is a key component of success.
• Energetic and Enthusiastic: Approaches tasks with positivity and a "can-do" attitude that inspires confidence and satisfaction in those they assist.

Join Us in Revolutionizing Healthcare This isn’t just a job—it’s an opportunity to make a difference. Become a part of a dynamic, forward-thinking team that’s reshaping the future of healthcare. Let’s change the way people experience healthcare—together.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• Do you have a flexible schedule and ability to work weekends?

Work Location: Hybrid remote in Chandler, AZ 85226