Medical Office Administrative Assistant

Job brief

Want a fresh start? Join our team at HOPE419 to help our team of dedicated clinical professionals improve our patient's quality if life with cutting edge mental health treatment options. We have a great team of administrative staff and are looking for the right person to join our family!

We are looking for a full-time administrative assistant for a busy medical/counseling office. You will support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients.

As our administrative assistant, you will perform various tasks on a daily basis. We would like a person who is able to multitask and prioritize. We also expect you to handle sensitive information confidentially. If you are able to combine exceptional communication skills with an ability to perform ‘behind the scenes’ tasks, we would like to meet you.

Ultimately, you should be able to ensure our medical office’s smooth operation by accurately completing administrative tasks in a timely manner.
Responsibilities

• Update and maintain patients’records
• Assist patients with initial paperwork
• Schedule and coordinate appointments
• Verify insurance coverage
• Use medical software to support all transactions
• Manage receivable and payable accounts and maintain financial records
• Answer patients’ questions and ensure quality customer service
• Collaborate with providers
• Ensure compliance with all patient information

Requirements

• Work experience as a Medical administrative assistant is a plus
• Hands on experience with medical software
• Knowledge of healthcare operations
• Familiarity with medical and insurance legislation
• Excellent organizational and multitasking skills
• Communication skills with an emphasis on providing outstanding customer service
• High school diploma; certification in medical administration is a positive

Financial Duties:

• Processing payments
• Billing

Setting:

• Medical

Benefit Conditions:

• Waiting period 90 days
• Only full-time employees eligible

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

Ergonomic Workspace:

• No

Hours per week:

• 40

Typical end time:

• 5:30PM

Typical start time:

• 9AM

This Job Is:

• Open to applicants who do not have a college diploma

Work Remotely

• No

Office Locations

• Ontario
• Ashland

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person