Medical Office Administrator

``Duties```

• Greeting patients visiting the facility, answering any questions they may have and helping them fill out the required forms
• Answering phone calls, creating appointments, directing the calls as required and handling all queries
• Informing the Doctor, Nurse or other healthcare facilitators about impending appointments
• Maintaining a filing system for all patient documents and reports submitted
• Answering emails and other electronic messages as required
• Creating invoices and bills, processing insurance forms and managing vendors and contractors
• Managing inventory and placing orders as required
• Transcribing all notes and documents related to treatments
• Scanning and uploading new patient paperwork and insurance information into ECW.

```Qualifications```

- Proven experience as a medical office administrator or in a similar role

- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

- Strong organizational skills with the ability to multitask and prioritize work

- Excellent communication skills, both written and verbal

- Familiarity with phone systems and ability to handle phone calls professionally

- Familiarity with eClinical Works Patient Management System is a must.

- Experience in team management or leading a front desk team is a plus

- Knowledge of clerical procedures and basic human resources practices

- Ability to maintain confidentiality and handle sensitive information with discretion

- Strong attention to detail and accuracy in work

- Bilingual in Spanish and English is a plus!!

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• How many years of medical administration experience do you have?

Education:

• Associate (Preferred)

Experience:

• Front desk: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person