Medical Office Administrator & Billing Specialist (Part-Time, Pediatric Clinic)

About Wobbly Beginnings Pediatric Physical Therapy

Wobbly Beginnings is a family-centered pediatric physical therapy clinic serving infants and young children with a focus on early development, feeding, torticollis, and wellness-based care. We are a small, collaborative team that values work–life balance, autonomy, and compassionate, parent-centered communication.

Job Overview

We are seeking a detail-oriented Medical Office Administrator & Billing Specialist to manage front-desk operations and insurance billing. This role is ideal for someone with medical training who enjoys working with families and contributing to a supportive, growing pediatric clinic.

Responsibilities

Front Office & Patient Experience

• Welcome and greet all patients and families in person and by phone
• Schedule appointments and manage incoming inquiries
• Update patient demographics and insurance information in EMR (Electronic Medical Records) systems

Insurance & Billing

• Verify insurance benefits and eligibility (commercial, Medicaid, and self-pay)
• Prepare and submit insurance claims through the EHR
• Obtain prior authorizations and referrals when required
• Follow up on unpaid or denied claims using effective medical collection strategies
• Maintain accurate records of claims, correspondence, and billing activities
• Collect co-pays and co-insurance payments

Qualifications

• Proven experience in medical office administration or healthcare support roles within clinics or dental offices
• Strong knowledge of medical billing procedures, CPT coding, ICD coding (ICD-9/ICD-10), and familiarity with insurance processes including Medicaid
• Experience working with EMR/EHR systems
• Excellent computer skills including proficiency in Microsoft Office applications (Word, Excel)
• Deep understanding of HIPAA regulations to ensure patient privacy and data security
• Exceptional organizational skills with attention to detail

Why Join Us

• Flexible, parent-friendly weekday hours
• Hybrid role with some remote billing flexibility
• Small, collaborative team with a supportive culture
• Strong emphasis on work–life balance
• Opportunity for increased hours as clinic grows t

How to Apply

Please submit your resume and a brief cover letter describing your experience with medical administration and/or billing. Pediatric experience is a plus but not required.

Pediatric Medical Office Assistant / Billing Specialist; Healthcare Administrative Assistant – Insurance & Billing; Medical Billing and Front Desk Coordinator (Part-Time); Pediatric Clinic Administrative & Billing Assistant

Pay: $17.00 - $25.00 per hour

Benefits:

• Flexible schedule
• Opportunities for advancement

Application Question(s):

• Do you have prior medical office or healthcare training?
• Which tasks have you performed before?

(Insurance verification; Prior authorizations/referrals; Claim submission; Claim follow-up/denials; Collecting co-pays; Scheduling and front desk duties)

• Have you used an EHR system before? If yes, which one(s)?
• This role is part-time (10–15 hours/week) with weekday hours and potential to grow. Does this fit your availability?
• Are you able to work mostly on-site with some remote billing flexibility
• What interests you about working in a pediatric, family-centered clinic?

Experience:

• medical administrative or billing: 2 years (Preferred)

Work Location: Hybrid remote in Bedford, NH 03110