Medical Office Administrator / Receptionist

Position Summary:

Purpose of position is to make and accept telephone calls pertinent to client/pathologist needs. Take clear and concise messages to be relayed to pathologists and other office/laboratory staff. Performs clerical duties required and requested by pathologists and offers assistance to other laboratory staff as necessary. Under the direction of office manager and pathologists. Full time, non-exempt employee position involving an 8 hour work shift (current need Monday thru Friday, 7:30 AM - 4:00 PM), subject to overtime as required.

Responsibilities and Accountabilities:

• Answer telephone calls timely and professionally: make clear notes of “who, where, purpose of call, contact information” in order to convey clear messages to the appropriate department of the office/laboratory/pathologist.
• Fulfill client requests accurately and timely.
• Return calls as necessary to ensure completeness of tasks.
• Print, package, track and send pathology reports/slides/blocks to client offices timely.
• Ability to recognize and follow preferences of delivery of pathology reports for numerous clients.
• Follow direction of pathologist’s requests for outside pathology materials and track requests.
• Receive/prepare specimens for outside courier and shipping services while maintaining clear documentation.
• Performs other office/laboratory data entry duties as directed by office manager and pathologists as necessary.
• Keep clear lines of communication with fellow employees in the department, pathologists and throughout office and laboratory.
• Maintain excellent organization skills.
• Compliant with Protected Health Information and HIPAA laws.
• Receive and log specimens delivered by couriers and outside delivery companies.
• Package and prepare supplies for clients.

Knowledge/Education:

High school diploma or equivalent required. Accurate keyboarding skills are necessary. Understanding of medical terminology preferred. Knowledge of basic office equipment (computer, fax machine, printer, copier) use is required.

Physical Requirements:

85% of the work shift requires sitting. Requires light physical activity (lifting up to 20 lbs).

Benefit Package:

401k/profit sharing plan (after 6 months of employment), health, vision, dental, long term disability, life
(effective on the 1st of the month after 30 calendar days of employment), paid time off (up to 15 days per calendar year) and holiday pay.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Medical office: 1 year (Preferred)

Work Location: In person