Medical Office Assistant

Overview
As a Medical Office Assistant, you will play a crucial role in ensuring the smooth operation of our healthcare facility. You will be the first point of contact for patients, providing exceptional service while managing administrative tasks that keep our office running efficiently. Your expertise in medical terminology and familiarity with electronic health record (EHR) systems will empower you to support both patients and healthcare providers effectively.

What you’ll do

• Greet and assist patients in a friendly and professional manner, ensuring a positive experience from the moment they enter the office.
• Manage patient scheduling, confirming appointments, and coordinating care plans to optimize clinic operations.
• Handle medical billing and coding tasks, including CPT (Current Procedural Terminology) and ICD (International Classification of Diseases) coding for accurate insurance claims processing.
• Maintain patient records with precision, ensuring compliance with HIPAA regulations and safeguarding sensitive information.
• Conduct insurance verification to confirm coverage and eligibility prior to patient visits.
• Facilitate communication between patients and healthcare providers, addressing inquiries and relaying important information efficiently.
• Perform clerical duties such as filing, typing, and managing multi-line phone systems to support overall office management.

Basic qualifications

• Proficient in medical terminology with experience in medical office management or administrative support.
• Strong computer skills including Microsoft Office Suite; familiarity with EHR systems is highly desirable.

Preferred qualifications

• Demonstrated ability to provide excellent customer service with effective phone etiquette.

Why you’ll love it here
We are dedicated to creating an environment where our employees can thrive both personally and professionally. Our commitment extends beyond just work; we offer comprehensive benefits that cater to your overall well-being.

Our benefits include:

• Opportunities for professional development and growth within the healthcare field.
• Supportive team culture that values collaboration and open communication.
• Resources for maintaining physical and mental health throughout your career journey. Join us as we work together to provide outstanding care while fostering a supportive atmosphere for both our patients and staff!

Pay: $13.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Vision insurance

Work Location: In person