Medical Office Assistant

Accentus Health TMS is looking for talented office medical assistants to join our team! We are veteran owned and operated mental health office close to St. Francis South. We specialize in treatment resistant depression therapy including; Spravato (esketamine) and Transcranial Magnetic Stimulation (TMS). We also offer many types of psychotherapy and medication management for our patients. We are a highly respected and reputable organization and have built a successful business by providing top-quality medical assistance services.

We are looking for high energy, friendly, detail-oriented people who can work well in a fast paced team environment to join our growing office.

Job Duties and Roles:

• Make or assist in making appointments
• Answer phones and returning voicemails in a timely manner
• Checking patients in or out of their appointments
• Prepare patients for their appointments
• Discuss benefits and side affect of treatment options
• Take patient's vitals
• Verify patient's insurance information
• Verify address, phone numbers, and other demographics
• Obtain or update patient's contact information
• Collecting copays and co-ins
• Assist in obtain prior authorizations for treatments and running eligibility and benefits
• Assist in daily office administration
• Provides patient education at physician request.
• Follows best-practice protocols, upholds company policies.
• Notifies department leadership of safety concerns.
• Adheres to all OSHA and HIPAA standards.
• Participates in clinic staff meetings
• Oversees daily patient load for assigned physician(s) or clinic.
• Ensures documentation accuracy and reviews Health History, including; vitals, medications, allergies, immunizations, pharmacy, referring physicians, primary care physicians, etc.
• Assist with obtaining prior medical records
• Assist with other duties as assigned by management

Qualifications:

• Ability to work well in a team environment.
• High attention to detail.
• Experience with EMR systems.
• Prior medical experience is preferred.
• Ability to multi-task in a fast-paced environment.
• Ability to work well under pressure.
• Ability to work well with others in a fast-paced environment.
• Ability to interact with patients, staff, physicians, and leadership in a professional, effective, and supportive manner.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Work Location: In person