Medical Office Front Desk

Job Overview
Join our dynamic healthcare team as a Medical Office Front Desk Specialist! In this vital role, you will be the welcoming face of our medical practice, ensuring smooth daily operations and delivering exceptional patient service. Your energetic and organized approach will help coordinate appointments, manage patient records, and facilitate effective communication between patients and healthcare providers. If you thrive in a fast-paced environment and are passionate about healthcare support, this opportunity is perfect for you! This paid position offers a chance to develop your skills in medical administrative support while making a meaningful difference in patients’ lives.

Responsibilities

• Greet patients warmly and professionally, providing excellent customer service at all times
• Schedule appointments efficiently using EMR (Electronic Medical Records) systems.
• Verify insurance coverage and perform insurance eligibility checks including Medicare and Medicaid processing
• Manage patient check-in and check-out processes with accuracy and attention to detail
• Handle multi-line phone systems with courteous phone etiquette, directing calls appropriately
• Maintain accurate medical records, ensuring proper filing and documentation review in compliance with HIPAA regulations
• Coordinate with healthcare providers for appointment scheduling, care plans, and follow-up visits
• Ensure confidentiality of health information and adhere to all HIPAA guidelines
• Ensure office space and bathrooms are cleaned and stocked, ie...toilet paper, soap, trash

Experience

• Previous experience working in a medical office or healthcare setting is highly preferred
• Familiarity with EMR systems
• Knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and insurance verification processes
• Strong clerical skills including typing (10 key typing), data entry, filing, and document review
• Excellent communication skills with a focus on patient service and phone etiquette
• Bilingual abilities are a plus to assist diverse patient populations
• Proficiency in Microsoft Office Suite (Word, Excel)
• Demonstrated ability to handle sensitive information with discretion while maintaining high levels of accuracy in documentation review and billing procedures
• Join us today to be part of a team that makes a difference every day!

Pay: From $17.00 per hour

Work Location: In person