Medical Office Front Desk Coordinator

Company Overview

GastroIntestinal Specialists, A.M.C. is the largest independent gastroenterology group in the region. Our team of 15 physicians and 11 mid-level practitioners is committed to delivering personalized care for patients facing digestive tract issues.
Summary

We are seeking a Front Desk Coordinator to join our dynamic team in providing exceptional patient care at our facility. This role is essential in ensuring smooth operations at the front desk and enhancing patient experiences through effective communication and organizational skills.
Responsibilities

• Greet and assist patients upon arrival, ensuring a welcoming atmosphere.
• Manage multi-line phone systems to handle incoming calls efficiently.
• Schedule appointments and manage calendars for physicians and practitioners.
• Maintain accurate patient records and ensure confidentiality.
• Process patient information and perform data entry tasks.
• Handle billing inquiries and assist with insurance verification as needed.
• Provide excellent customer service, addressing patient concerns promptly.
• Collaborate with medical staff to streamline office operations.

Qualifications * Proven experience in a front desk or customer service role, preferably in a healthcare setting.

• Strong organizational skills with the ability to multitask effectively.
• Proficiency in Microsoft Office Suite and general computer literacy.
• Excellent communication skills, both verbal and written.
• Bilingual abilities are a plus but not required.
• Familiarity with multi-line phone systems and office management practices.
• Ability to maintain professionalism in a fast-paced environment.

Call-To-ActionIf you are passionate about providing outstanding patient care and thrive in a busy environment, we invite you to apply today and become an integral part of our dedicated team!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Uniform allowance
• Vision insurance

Ability to Commute:

• Shreveport, LA 71103 (Required)

Ability to Relocate:

• Shreveport, LA 71103: Relocate before starting work (Required)

Work Location: In person