Job Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing various administrative tasks. This role is essential in ensuring the smooth operation of our medical office, handling patient inquiries, scheduling appointments, and maintaining accurate medical records.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out procedures.
- Schedule and confirm patient appointments using office management software.
- Manage phone systems to handle incoming calls, answer inquiries, and direct calls to appropriate staff.
- Verify patient insurance information and assist with insurance verification processes.
- Maintain accurate medical records in compliance with HIPAA regulations.
- Utilize electronic health record systems such as Epic or Athenahealth for data entry and retrieval.
- Assist in managing office supplies and maintaining a clean, organized front desk area.
- Collaborate with healthcare providers to ensure efficient patient flow and communication.
Requirements
- Previous experience in a medical or dental office setting is preferred.
- Proficiency in using electronic health record systems.
- Strong understanding of medical records management and insurance verification processes.
- Excellent communication skills, both verbal and written.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Familiarity with Medicare processes is advantageous.
- Strong organizational skills and ability to work independently as well as part of a team.
- Proficient in office management tasks and comfortable using standard office equipment.
Join our team as a Medical Receptionist where you can make a difference in patients' lives while growing your career in the healthcare industry.
Job Types: Full-time, Part-time, Contract
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Flint, MI 48532 (Required)
Ability to Relocate:
- Flint, MI 48532: Relocate before starting work (Required)
Work Location: In person