Medical Office Receptionist

Job Description

Job Summary

We are looking for energetic Medical Office Receptionist who can multitask in fast pace outpatient setting. The candidate should be willing to work with all ages . Candidate should be dependable, experience with medical insurance, friendly, team-worker, passionate , with good computer skills.

Medical receptionist performs the overall daily operations of the front desk, including general office duties, patient flow, provide medical assist support and perform the role of the medical assistant (MA) when needed.

Please respond with a current copy of your resume and cover letter for consideration.

This is a full-time position. Full-time Benefits include, but are not limited to: paid vacation and holidays, Dental/ vision insurance, short term, long term disabilities, retirement options.

Responsibilities and Duties

Job Description:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Answer multi-line phones and directing the caller to the appropriate party or take a detailed message.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Calling patients to Confirm or Reschedule upcoming appointments.
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comforts patients with support and guidance as needed; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Verify insurance benefits
• Obtains revenue by recording and updating financial information; recording and collecting copay's and balances on accounts.
• Provide patients with intake and new patient forms as well as copies of our office polices and legally required documents.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information(HIPAA).
• Maintains operations by following office policies and procedures.
• Maintain hard copy of patients information to be scanned into EHR files.
• Be a Team Player
• Obtaining vital signs and enter in electronic medical record.
• Gathering/documenting/updating pertinent health information, electronically.
• Act as medical scribe if needed
• Acts as a chaperone for health care providers during patient examinations as requested and assists with all procedures.
• Organizes and prepares exam rooms, lab and work areas including: cleaning, stocking, ordering office supplies, and maintaining equipment.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Medical receptionist: 1 year (Required)

Work Location: In person