Medical Office Receptionist

About Us:

The Emerge Center is a non-profit organization dedicated to serving the community by empowering children with autism and individuals with communication challenges to achieve independence through innovative and family-centered therapies.

Position Overview: We are seeking a Medical Office Receptionist to join our team and play a vital role in supporting our therapy services. The Medical Office Receptionist will be responsible for maintaining the smooth operation of our business office, ensuring efficient administrative processes, and facilitating a welcoming environment for our patients.

Key Responsibilities:

• Greet and assist patients in a courteous and professional manner.


• Schedule appointments and manage the appointment calendar.


• Collect and verify patient information, including insurance details.


• Manage patient records and ensure accuracy and confidentiality.


• Handle incoming calls and inquiries, directing them to the appropriate staff.


• Coordinate with therapeutic staff to ensure a seamless patient experience.


• Ensure accuracy in data entry and documentation for billing and medical records.


• Accept and process payments from clients.


• Maintain a clean and organized office environment.


• Assist in other administrative tasks as needed.

Qualifications:

• High school diploma or equivalent (Associate's degree in a related field is a plus).


• Previous experience in a medical office or healthcare setting is preferred.


• Preferred: Medtron experience, Insurance Authorization, Insurance Verification, and Billing Experience.


• Strong interpersonal and communication skills.


• Excellent organizational and time management abilities.


• Proficiency in using office software and electronic health records systems.


• Compassion and dedication to serving the community.


• Bilingual skills are a plus but not required.

Benefits:

• Meaningful work that contributes to the well-being of the community.


• Comprehensive benefits package including Medical, Dental, Vision and others.


• A supportive and collaborative work environment.


• Paid time off and paid holidays.


• 401k Matching


• Employee Assistance Program

Emerge is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply.