Veterinary Client Service Representative (CSR) / Front Desk
Williams-Sebby Veterinary Clinic & Pet Resort – San Marcos, TX
Position Overview
Williams-Sebby Veterinary Clinic & Pet Resort is seeking a motivated, reliable, and energetic Client Service Representative (CSR) to join our growing team.
This is a fast-paced work environment where no two days are the same. The ideal candidate thrives under pressure, enjoys working with people and pets, and can manage multiple responsibilities while delivering exceptional customer service.
Key Responsibilities
- Greet clients and patients in a friendly, professional manner
- Check clients in and out for appointments
- Answer incoming phone calls and assist with client inquiries
- Schedule appointments efficiently and accurately
- Explain medications, preventatives, and treatment plans to clients
- Assist clients with questions regarding their pet’s care
- Maintain a clean, organized front desk and lobby area
- Process payments and handle transactions
- Communicate effectively with doctors and medical staff
- Perform general cleaning and administrative duties
- All other duties as assigned
What We’re Looking For
The ideal candidate will:
- Have excellent communication and customer service skills
- Be able to multitask and stay organized in a fast-paced environment
- Be a team player with a positive attitude
- Be dependable, punctual, and professional
- Be comfortable working with animals and pet owners
- Have strong attention to detail
- Be willing to learn and grow within the practice
Preferred Qualifications
- Previous veterinary or medical office experience (preferred but not required)
- Experience with scheduling software or EMR systems is a plus
- Basic knowledge of pet medications and preventatives is a bonus
Why Join WSVC?
- Supportive team environment
- Opportunity for growth and advancement
- Hands-on experience in veterinary medicine
- Work with a team passionate about animal care
Job Type
- Full-time / Part-time (specify as needed)
Pay
- Competitive; based on experience
How to Apply
Submit your resume through Indeed or apply in person at:
131 Coachman Dr., San Marcos, TX
We are looking for individuals who take pride in their work, can handle a fast-paced environment, and are committed to providing exceptional service to our clients and patients every day.
Job Type: Full-time
Pay: From $10.00 per hour
Benefits:
Application Question(s):
- What is your expectation as far as compensation in regards to your wages?
- Are you able to work full-time (40 hours per week and some overtime)?
Education:
- High school or equivalent (Required)
Experience:
- Veterinary clinic: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Shift availability:
Work Location: In person