Medical Office Receptionist/Scheduler

General Purpose

We are a high volume office looking for a front office check-out receptionist/procedure scheduler! Candidate must be friendly, highly motivated, and willing to learn. Must be self efficient, able to work with others, coordinate and schedule appointments accordingly, procedure scheduling, and overall help to facilitate the smooth running of the front office to ensure patients are receiving the best care. Hours are Monday-Friday 8 am to 5 pm, NO WEEKENDS. Pay will be based on experience.

Compensated mileage pay for going to our Warner Robins and Gray office twice a month.

Main Job Duties and Responsibilities

• greet patients on the phone and in person
• assist patients to complete all necessary forms and documentation
• ensure patient information is accurate including billing information
• inform patients of medical office procedures and policy
• move patients through appointments as scheduled
• answer incoming calls and deal with inquiries
• collect co-pays and additional payments
• schedule office appointments and procedures
• ensure reception area is well maintained, neat and clean
• safeguard patient privacy and confidentiality

Education and Experience

• High School Diploma or Equivalent
• Knowledge of computer and relevant software applications
• Knowledge of general administrative and clerical procedures
• Experience in EClinical Works (ECW) required

Key Competencies and Skills

• communication skills - able to listen effectively and express oneself in a clear and articulate manner
• information collection and management - able to collect, organize and monitor data efficiently
• planning and organizing - able to multi-task, prioritize and schedule tasks and activities
• attention to detail - able to produce accurate and high quality work through concern for all areas involved
• customer service skills - able to develop good customer relationships with a focus on achieving customer satisfaction
• adaptability - able to adjust approach to meet changing demands and situations including dealing with diverse people
• confidentiality - able to maintain confidentiality and adhere to ethical standards

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Medical Receptionist: 1 year (Required)
• eClinicalWorks: 1 year (Required)

Work Location: In person