Medical Receptionist

Job Summary:
We are looking for a reliable and organized Medical Receptionist to manage front-desk operations at our healthcare facility. The ideal candidate will be responsible for patient coordination, appointment scheduling, record management, and smooth communication between patients and medical staff. Accuracy, professionalism, and confidentiality are essential.

Key Responsibilities:

• Greet patients and visitors courteously and verify appointments
• Schedule, confirm, reschedule, and cancel patient appointments
• Handle incoming calls, inquiries, and follow-ups efficiently
• Register patients and maintain accurate medical records (EHR/EMR)
• Collect payments, issue receipts, and coordinate with billing staff
• Manage patient flow to minimize waiting time
• Coordinate with doctors, nurses, labs, and administrative staff
• Maintain confidentiality of patient information at all times
• Handle basic patient concerns and escalate issues when required

Requirements:

• High school diploma or equivalent (mandatory)
• Previous experience as a medical receptionist or front-desk executive preferred
• Basic knowledge of medical terminology and clinic procedures
• Proficiency in computer systems, scheduling software, and MS Office
• Strong communication and multitasking skills
• Professional attitude, punctuality, and attention to detail

Job Type: Full-time

Pay: From ₹20,000.00 per month

Work Location: In person