Medical Receptionist

Job Overview
We are seeking a dedicated and detail-oriented Medical Receptionist to serve as the first point of contact for patients and visitors in a busy healthcare environment. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a comprehensive understanding of medical administrative procedures. As a Medical Receptionist, you will be responsible for managing patient interactions, scheduling appointments, and maintaining accurate medical records. This role offers an opportunity to contribute to efficient clinic operations while delivering exceptional patient service in a professional setting.

Duties

• Greet patients and visitors warmly, ensuring a positive first impression and providing excellent customer service.
• Schedule patient appointments accurately using electronic health record (EHR).
• Manage multi-line phone systems with professionalism, demonstrating proper phone etiquette and effective communication skills.
• Maintain organized medical records, review documentation for accuracy, and ensure compliance with HIPAA regulations.
• Support administrative tasks including filing, data entry with 10-key typing skills, and managing office supplies to ensure smooth clinic operations.
• Collaborate with clinical staff to coordinate care plans and facilitate patient intake processes efficiently.

Requirements

• Proven experience in a medical office environment or healthcare setting with familiarity in front desk operations.
• Strong knowledge of EMR systems.
• Proficiency in medical terminology.
• Excellent computer skills including Microsoft Office Suite.
• Knowledge of HIPAA regulations to ensure patient confidentiality and data security.
• Exceptional organizational skills with attention to detail for documentation review and filing accuracy.
• Previous clinic or hospital experience is preferred.

Work Location

South Charleston, WV, with some travel to Beckley WV.

Hours of Operation

Monday, Wednesday and Friday 7:30am to 4:00pm
Tuesday and Thursday 10:30am-7:00pm

Pay is provided by Indeed and not necessarily based on that of the employer.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person