Medical Receptionist

Hope Medical Clinic P.A

Hope Medical Clinic P.A is a medical clinic in Fayetteville, NC. We are looking for a receptionist who is willing and able to work in a fast-paced work environment.

Medical Receptionist Job Responsibilities:

• Serves patients by greeting and helping them with filling out forms, scheduling appointments, and maintaining records and accounts.
• Answers telephone calls promptly and courteously, screens calls, transfers caller to correct individual.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
• Maintains patient accounts by obtaining, recording, and updating personal and insurance information on the system.
• Maximizes revenue collection by updating financial information, recording and collecting patient charges.
• Measuring Vital signs (blood pressure, pulse, breathing rate and temperature), Height and Weight.
• Manage Specialist referrals
• Call or fax prescriptions to pharmacies
• Clean and maintain instruments and medical equipment
• Communicating physician instructions to patients
• Maintain patient medical records

Skills Needed

• Multi-tasking, time management and ability to prioritize
• Flexibility and willing to learn
• Professionalism and excellent customer service skills
• Attention to detail and Quality focus

Qualification

• Minimum high school Diploma
• Computer skills is mandatory
• Microsoft word and Excel skills
• Good oral communication skills and the ability to work well with customers and staff are essential.

Experience

• Previous experience in medical office is preferable

Experience:

• Customer service: 3 years (Preferred)
• Medical scheduling: 1 year (Required)
• Computer skills: 1 year (Required)

Work Remotely

• No

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 3 years (Required)

Work Location: In person