Medical Receptionist

About Us:

Aptiva Health is a rapidly growing, multi-specialty medical group with several locations throughout Kentucky and one in Indianapolis dedicated to delivering comprehensive orthopedic and acute-injury care through a collaborative, multidisciplinary model. Our teams — including surgeons, physical therapists, athletic trainers, neuropsychologists, mental wellness practitioners and diagnostic imaging technologists — work together to provide coordinated, patient-centered services ranging from general wellness and orthopedic services to sports medicine and concussion management to women’s pelvic health, dry needling, mental wellness and advanced imaging. Guided by our core values of transparency, fairness, innovation and hospitality, we’re committed to creating an unrivaled experience for providers, team members, and the communities we serve. Join us and help shape the future of healthcare in the region!

Medical Receptionist Job Responsibilities:

Our Medical Receptionists work directly with patients and physicians. Day-to-day duties will include collecting patient demographics, front office assisting, and scheduling at our newest location in Indianapolis, IN.

Medical Receptionist Job Duties:

• Verifies patient information by interviewing patient; confirming purpose of visit.
• Checks patients in and out of the clinic and verifies that all patient information is accurate and up to date.
• Schedules follow-up appointments in person or on the phone, and calls to confirm appointments.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Medical Receptionist Skills and Qualifications:

Supply Management, Verbal Communication, Infection Control, Creating a Safe, Effective Environment, Organization, Scheduling, Professionalism, Customer Focus, Confidentiality, Bedside Manner, Medical Teamwork, Computer Skills, EMR

Preferred Skills:

Strong interpersonal skills