Medical Receptionist

We're Hiring a Medical Receptionist at PrimeCare of Southeastern Ohio, Inc.!

PrimeCare of Southeastern Ohio, Inc. is seeking a compassionate, organized, and professional Medical Receptionist to join our growing team. PrimeCare is a well-established medical practice specializing in Family Practice, Pediatrics, and Internal Medicine. We pride ourselves on delivering exceptional patient care, and we are looking for a team player who shares our passion for making a positive difference in the lives of our patients.

If you are a dedicated individual with strong customer service skills, excellent organizational abilities, and a desire to contribute to a healthcare environment, this could be the perfect opportunity for you!

Why PrimeCare is the Right Choice for You:

• Competitive wages and benefits: Including a yearly cost of living increase, 401K match, Health Reimbursement Account contributions, and a free life insurance policy.
• Work-life balance: Enjoy a predictable work schedule with no on-call, night shifts, or weekends.
• Supportive team: Work with a compassionate group of professionals dedicated to delivering exceptional care to the community.

Key Responsibilities:

As a Medical Receptionist at PrimeCare, you will be the first point of contact for our patients, helping to create a welcoming and efficient experience for all. Your duties will include:

• Greeting patients and visitors: Providing a warm and professional welcome as patients arrive at the practice.
• Appointment scheduling: Scheduling patient appointments and ensuring efficient time management for providers and patients.
• Patient check-in and check-out: Verifying patient information, collecting insurance details, processing payments, and confirming upcoming appointments.
• Managing phone calls: Answering incoming calls, addressing patient inquiries, scheduling appointments, and routing calls to the appropriate team members.
• Medical records management: Maintaining patient records, ensuring they are up to date, and ensuring proper documentation in compliance with HIPAA regulations.
• Facilitating communication: Serving as a liaison between patients, providers, and other staff members to ensure timely communication and coordination of care.
• Administrative support: Assisting with clerical tasks, including data entry, filing, faxing, and managing office supplies.
• Patient education: Providing patients with information about office policies, procedures, and patient care resources.

Medical Receptionist Skills & Qualifications:

• Strong organizational skills and attention to detail to manage multiple tasks efficiently.
• Excellent communication skills, both verbal and written, to interact effectively with patients and healthcare professionals.
• Customer service expertise, with the ability to maintain a professional and positive attitude in all interactions.
• Time management skills to balance a busy schedule while providing excellent patient care.
• Knowledge of office software, including word processing and scheduling programs.
• Professionalism and quality focus in all aspects of patient interactions and administrative duties.
• Flexibility and multitasking to adapt to a dynamic environment while maintaining a high level of service.

Requirements:

• High school diploma or equivalent required.
• Prior experience in a medical office or healthcare setting is a plus, but not required.
• Familiarity with electronic medical records (EMR) systems preferred. Knowledge of EPIC is a plus!
• Ability to work in a fast-paced, patient-focused environment.

At PrimeCare, we are committed to providing the highest quality of care to our patients and creating a supportive and rewarding environment for our team members. If you are passionate about making a difference in the lives of patients and have the skills we're looking for, we want to hear from you!

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday