Medical Receptionist

Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. Your energetic approach and organizational skills will ensure smooth clinic operations, accurate documentation, and a welcoming environment for all visitors. If you thrive in fast-paced settings, possess strong medical office experience, and are passionate about patient care, this opportunity is perfect for you!

Duties

• Greet patients warmly and professionally, ensuring a positive first impression
• Manage appointment scheduling using EMR (Electronic Medical Records) systems such as Greenway Intergy or eClinicalWorks
• Collect and process payments, including medical collections and billing using medical coding (CPT, ICD-9, ICD-10) and medical billing procedures
• Maintain accurate medical records and ensure proper documentation review in compliance with HIPAA regulations
• Handle multi-line phone systems with excellent phone etiquette to answer inquiries promptly and direct calls appropriately
• Assist with intake procedures, patient check-in/out, and updating patient information in various EHR (Electronic Health Record) systems
• Support medical administrative functions such as filing, data entry, appointment reminders, and managing clinic schedules
• Ensure compliance with health information management standards and maintain confidentiality of sensitive patient data

Qualifications

• Proven experience as a Medical Receptionist or in a similar medical office support role with clinic or experience preferred
• Strong knowledge of EMR/EHR systems including Greenway Intergy or eClinicalWorks
• Familiarity with medical terminology, CPT coding, ICD-9/10 coding, Medicare processes, and insurance verification procedures
• Excellent computer skills including proficiency in Microsoft Office
• Exceptional customer service skills with professional phone etiquette and clear communication abilities
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
• Knowledge of HIPAA compliance standards to ensure patient privacy and data security

Join our team where your enthusiasm meets purpose! We are dedicated to fostering a supportive environment that values your contributions while offering opportunities for growth. If you’re ready to make a difference in patients’ lives through excellent administrative support and compassionate service — apply today!

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance

Work Location: In person