Medical Receptionist

Company Overview
Michigan Women’s Health is a busy OB/GYN practice located in TROY. The practice specializes in providing comprehensive obstetric and gynecological care, including in-office procedures and phlebotomy services.

Job Overview
We are seeking a highly organized and professional Medical Receptionist to join our team. This vital role involves managing patient interactions, coordinating appointments, and supporting the smooth operation of the clinic. The ideal candidate will possess strong administrative skills, excellent communication abilities, and familiarity with medical office systems to ensure exceptional patient service and efficient clinic workflow.

Responsibilities

• Greet patients warmly and professionally, ensuring a positive first impression.
• Schedule appointments accurately using electronic health record (EHR) system Athena.
• Verify insurance coverage and perform insurance authorization and billing procedures, including medical collection processes. Collect co-pays, deductibles, prior balances etc.
• Manage patient check-in and check-out processes, including documentation review and data entry.
• Maintain accurate medical records, ensuring confidentiality in accordance with HIPAA regulations.
• Answer multi-line phone systems promptly with professional phone etiquette and assist with patient inquiries.
• Complete tasks such as filing, faxing, and updating patient information.

Qualifications

• Prior experience working in a medical office setting, preferably within an OB/GYN setting.
• Proficiency with EMR systems such as Epic, Athena or TRIARQ
• Knowledge of medical terminology, CPT coding, ICD-9/ICD-10 coding, and medical billing procedures.
• Familiarity with insurance verification processes and Medicare guidelines.
• Computer skills
• Exceptional customer service skills coupled with professional phone etiquette and effective communication abilities.
• Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment.

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person