Medical Receptionist

<Company Overview>
Michigan Healthcare Professionals, P.C. is a physician-led and administered organization dedicated to developing high-quality, efficient, coordinated, and cost-effective healthcare systems. Our mission is to improve patient outcomes through innovative and comprehensive medical services.

<Job Summary>
We are seeking a dedicated and detail-oriented Medical Receptionist to serve as the first point of contact for our healthcare facility. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a solid background in medical administrative support. As a Medical Receptionist, you will manage patient interactions, facilitate appointment scheduling, handle medical records, and ensure smooth front desk operations to support our clinical team’s success.

<Responsibilities>

• Greet patients professionally and provide exceptional customer service while managing check-in and check-out procedures.
• Schedule appointments efficiently using electronic health record (EHR) systems.
• Verify insurance coverage and perform insurance verification to facilitate billing processes.
• Collect and process patient payments, including medical billing and collections in compliance with HIPAA regulations.
• Answer multi-line phone systems with courteous phone etiquette, directing calls appropriately and taking detailed messages when necessary.
• Assist with administrative tasks such as filing, data entry, and managing clinic supplies to support daily office management activities.

<Qualifications>

• Prior experience working in a medical office or healthcare setting is highly preferred, especially within dental clinics or hospitals.
• Familiarity with EMR (Electronic Medical Records) systems is essential.
• Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and health information management software.
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
• Bilingual abilities are a plus to enhance patient communication across diverse populations.
• Demonstrated understanding of HIPAA compliance standards and confidentiality protocols related to medical records and patient information. Join our team to deliver outstanding administrative support that enhances patient care experiences while advancing your career in healthcare administration!

Work Location: In person