Medical Receptionist

Part-Time Medical Receptionist / Front Desk

Resolve Physical Therapy – Westside Bend, OR

Our front desk isn’t just the first point of contact—it’s the heartbeat of our clinic. Resolve PT is searching for a reliable, warm, and highly organized Front Desk Coordinator to support our team of five physical therapists and help create a smooth, positive experience for every patient who walks through our doors.

If you enjoy being the go-to person, keeping a busy office running seamlessly, and making meaningful connections with patients, this role is truly the center of our clinic.

Schedule:
Monday – Thursday: 1:45pm – 5:30pm

*With the option of every other Friday 7:45am - 12:00pm

What You’ll Do

• Welcome every patient with genuine customer service and professionalism
• Manage scheduling for new and returning patients (in person, by phone, email, and text)
• Answer phones, return messages, and coordinate patient flow for a 5-provider team
• Keep our front office organized—scanning, faxing, filing, mail, and general admin tasks
• Collect payments at time of service
• Be comfortable discussing insurance benefits and helping patients understand what their coverage means
• Assist with light marketing tasks such as social media posting, Canva designs, or simple content updates (experience is a plus!)
• Support our therapists and office manager with day-to-day operational needs

What We’re Looking For

• Prior medical receptionist or medical office experience (required)
• Excellent communication and interpersonal skills—you’re friendly, patient, and confident
• Strong multitasking skills with high attention to detail
• Comfortable working independently once trained
• Tech-savvy and confident using Apple products and Google Workspace
• Bonus: Experience with Canva, Instagram, or basic marketing tasks for a business

Why Resolve PT?

• A supportive, upbeat environment where your role truly matters
• A small, tight-knit team that values communication, consistency, and patient care
• A front desk position where you are appreciated and relied upon—not just another admin job
• Predictable hours and work/life balance

Work Environment:
Fully onsite. Primarily desk-based with regular patient interaction. Remote work is not available.

Job Type: Part-time

Expected Hours: 15-20 per week

Pay: $20.00 - $22.00 per hour

Ready to Apply?
Send us your resume and a short note telling us about yourself and why you’d be a great fit for this position.

Job Type: Part-time

Pay: $20.00 - $22.00 per hour

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 1 year (Preferred)

Work Location: In person