Medical Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will be the first point of contact for patients and visitors, ensuring a welcoming environment while managing a variety of administrative and clinical tasks. Your energetic approach and excellent communication skills will help streamline daily operations, support patient care, and uphold the highest standards of confidentiality and professionalism. If you thrive in a fast-paced healthcare setting and possess strong technical skills with EMR systems, this opportunity is perfect for you to make a meaningful impact on patient experiences.

Duties

• Greet patients and visitors warmly, providing exceptional customer service at the front desk
• Schedule appointments using electronic health record (EHR) systems such as Athenahealth
• Verify insurance coverage and perform insurance eligibility and benefits verification
• Manage patient check-in and check-out processes efficiently, including intake documentation review
• Handle medical collections
• Maintain accurate medical records and ensure compliance with HIPAA regulations for health information management
• Answer multi-line phone systems promptly with professional phone etiquette, directing calls as needed
• Assist with medical office management tasks such as filing, faxing, scanning, and data entry using Microsoft Office tools
• Support clinical staff with administrative tasks related to care plans, documentation review, and medical scheduling
• Ensure all documentation is complete and accurate to facilitate smooth billing processes

Requirements

• Proven experience as a Medical Receptionist or in a similar medical office support role with clinic or dental experience preferred
• Strong knowledge of EMR systems such as Epic, Meditech, eClinicalWorks, Dentrix or Eaglesoft; familiarity with Athena is a plus
• Proficiency in medical billing, coding (ICD-9/10, CPT), insurance verification, and health information management
• Excellent computer skills including Microsoft Office; ability to learn new software quickly
• Knowledge of HIPAA regulations to ensure patient confidentiality at all times
• Exceptional organizational skills with attention to detail in documentation review and data entry
• Bilingual abilities are highly desirable to serve diverse patient populations
• Strong communication skills paired with professional phone etiquette and customer service orientation
• Ability to multitask efficiently in a fast-paced environment while maintaining a positive attitude

Join our team to be part of an energetic environment where your skills directly contribute to exceptional patient care. We value your dedication and provide opportunities for growth within the healthcare industry. All positions are paid roles committed to supporting your professional development in medical administration.

Pay: $19.00 - $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Medical office: 2 years (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• West Palm Beach, FL 33407 (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person