Medical Receptionist

Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and detail-oriented approach will be vital in creating a welcoming environment for patients and supporting efficient clinic operations. In this role, you will serve as the first point of contact, managing patient interactions, scheduling appointments, verifying insurance, and maintaining accurate medical records. Your proactive attitude and excellent communication skills will help ensure smooth daily workflows and exceptional patient service. This paid position offers an exciting opportunity to contribute to quality healthcare delivery while developing your administrative expertise in a fast-paced medical setting.

Responsibilities

• Greet patients warmly and manage check-in/check-out procedures with professionalism and efficiency
• Schedule appointments accurately using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth
• Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring proper authorization and documentation review
• Collect payments and process medical collections with attention to detail and compliance with HIPAA regulations
• Maintain organized medical records, including filing, scanning, and updating patient information in EMR systems like eClinicalWorks or Dentrix
• Answer multi-line phone systems promptly with courteous phone etiquette; direct calls appropriately
• Assist with medical billing, CPT coding, ICD-10/ICD-9 coding, and documentation review to support accurate claims submission
• Support clinic operations by managing medical scheduling, appointment reminders, and care plans coordination
• Ensure compliance with health information management standards and confidentiality requirements under HIPAA guidelines
• Perform clerical tasks such as data entry, typing reports, filing documents, and managing office supplies efficiently

Qualifications

• Proven experience in a medical office setting or healthcare environment with strong clerical skills
• Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft
• Knowledge of medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and Medicare procedures
• Excellent computer skills including Microsoft Office Suite; ability to learn new software quickly
• Strong understanding of insurance verification processes and medical billing practices
• Exceptional patient service skills with a friendly demeanor and professional phone etiquette
• Ability to handle sensitive information discreetly in accordance with HIPAA regulations
• Bilingual abilities are a plus to serve diverse patient populations
• Previous clinic or dental office experience highly preferred; familiarity with dental terminology is advantageous
• Strong organizational skills with attention to detail; capable of multitasking in a busy environment

Join us in delivering outstanding healthcare experiences! We are committed to supporting your professional growth while ensuring you have the tools needed to excel in this vital role. This is a paid position that values your dedication to providing compassionate patient care and efficient administrative support.

Pay: $17.00 - $25.00 per hour

Benefits:

• Paid time off

Work Location: In person