Medical Receptionist

Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate patient appointments, handle medical documentation, and ensure smooth communication between patients and healthcare providers. Your enthusiasm and attention to detail will help create a welcoming environment while supporting efficient clinic operations. This paid position offers an exciting opportunity to contribute to quality patient care through exceptional administrative support.

Responsibilities

• Greet patients and visitors warmly, providing excellent customer service and answering multi-line phone systems with professionalism and courtesy.
• Schedule patient appointments accurately using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth, ensuring optimal clinic flow.
• Verify insurance coverage, perform insurance verification, and process medical collections in compliance with HIPAA regulations.
• Manage medical records and documentation review, including CPT coding, ICD-9/10 coding, and medical billing processes to ensure accurate recordkeeping.
• Assist with intake procedures, including patient check-in/out, collecting demographic information, and updating health information management systems like Dentrix or Eaglesoft.
• Support office management tasks such as filing, data entry (including 10 key typing), and maintaining organized paper and electronic files.
• Collaborate with clinical staff for care plan coordination and facilitate communication regarding patient needs or appointment changes.

Experience

• Prior clinic or medical office experience is highly preferred, especially within dental or hospital settings.
• Demonstrated proficiency with EMR/EHR systems such as Epic, Meditech, eClinicalWorks, or Athenahealth.
• Strong knowledge of medical terminology, ICD coding (ICD-9/10), CPT coding, and medical billing procedures.
• Experience verifying insurance benefits and Medicare claims processing is advantageous.
• Excellent computer skills including Microsoft Office Suite; familiarity with dental software like Dentrix or Eaglesoft is a plus.
• Bilingual abilities are desirable to serve diverse patient populations effectively.
• Proven ability to handle sensitive health information in compliance with HIPAA standards while maintaining confidentiality. Embark on a rewarding career where your organizational skills and compassionate approach make a real difference in patients’ lives! We’re committed to supporting your growth through comprehensive training in office management, insurance procedures, and health information systems—empowering you to excel in a fast-paced healthcare environment.

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person