Medical Receptionist / Front Desk

Medical Receptionist / Front Desk Representative

Chesapeake ENT – Chesapeake Specialty Care

Are you an experienced medical front desk professional who thrives in a fast-paced environment, enjoys teamwork, and takes pride in delivering excellent patient service? Chesapeake ENT is seeking a friendly, reliable Medical Receptionist to support our growing specialty practice.

This is a fully in-person position primarily based between our Westminster and Owings Mills locations, which will serve as the employee's main sites. Occasional travel to our Rosedale and Columbia offices may be required to support operational needs, though these locations will be less frequently assigned.

Schedule

• Monday–Friday (no weekends!)
• 8-hour shifts scheduled between 7:00 AM–6:00 PM
• 30-minute unpaid lunch

What You'll Do

• Greet patients and manage check-in/check-out with professionalism and care
• Schedule appointments across all practice locations
• Collect copays and outstanding balances
• Assist patients with insurance and billing inquiries
• Ensure paperwork, referrals, and medical records are accurate and complete
• Prepare charts and maintain organized front desk and filing areas
• Provide primary coverage in Westminster and Owings Mills, with occasional support at additional locations as needed
• Support the team with additional duties as assigned

What We're Looking For

• At least 1 year of medical front desk or medical office experience (required)
• Strong customer service and communication skills
• Highly organized and detail-oriented, with the ability to multitask in a busy environment
• Proficiency with basic office tasks (typing, scanning, filing)
• Professional and compassionate approach with all patients
• Willingness and ability to travel between Westminster and Owings Mills regularly, with limited travel to other locations as needed

Education

• High school diploma or equivalent required
• Medical office training is a plus

Physical Requirements

• Prolonged sitting and computer use
• Ability to lift up to 25 pounds

Benefits

• Medical, dental, and vision insurance
• Short-term disability and life insurance
• Paid time off
• 401(k) retirement plan

Join a team that values collaboration, efficiency, and patient-centered care while offering stability and growth within a supportive environment.