Medical Receptionist/ Front Desk

Job Summary
We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing the front desk operations of our clinic, ensuring a welcoming environment for patients while maintaining efficient administrative processes. This role requires strong customer service skills, proficiency in handling medical records, and a basic understanding of insurance and insurance verification.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Manage patient scheduling, including appointments, cancellations, and rescheduling.
• Maintain accurate medical records and ensure compliance with privacy regulations.
• Process patient information and verify insurance eligibility.
• Assist with clerical duties such as filing, data entry, and managing correspondence.
• Provide excellent customer service by addressing patient inquiries and concerns promptly.
• Collaborate with healthcare providers to facilitate smooth clinic operations.
• Utilize medical coding knowledge to assist with billing processes when necessary.
• Ensure the reception area is organized and welcoming at all times.

Experience

• Previous experience in a medical receptionist role is required.
• Familiarity with medical records management and patient service protocols.
• Strong clerical skills with attention to detail in data entry tasks.
• Knowledge of insurance verification procedures.
• Proven ability to provide exceptional customer service in a fast-paced environment.

Join our team as a Medical Receptionist where your contributions will help create a positive experience for our patients while supporting the vital work of our healthcare professionals.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health savings account
• Life insurance
• Paid jury duty
• Paid time off
• Retirement plan

Work Location: In person