Medical Receptionist-Intake

The Medical Receptionist: New Patient Intake & Medical Records Coordinator manages new patient scheduling, insurance verification, and medical records coordination to ensure a smooth and organized patient experience. This role works closely with the Front Desk Lead, Surgery Scheduling, and clinical teams to maintain accurate schedules and complete patient documentation.

Key Responsibilities

• Schedule new patient appointments and create patient accounts in multiple systems
• Verify insurance benefits and referral requirements
• Distribute new patients evenly among providers based on surgical caseload
• Request, track, and upload required medical records and referrals prior to consultations
• Follow up on missing records and notify clinical staff of status
• Review upcoming schedules to confirm documentation is complete
• Scan and upload records, correspondence, patient photos, and documents into the EMR
• Process incoming faxes and route documents appropriately
• Respond to medical records requests in compliance with HIPAA guidelines
• Maintain medical records logs and patient indexes
• Provide front desk coverage as needed

Qualifications

• Experience in medical scheduling, insurance verification, and EMR systems
• Knowledge of medical records protocols and HIPAA compliance
• Strong organizational, communication, and multitasking skills
• Ability to work collaboratively in a fast-paced medical office

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Employee assistance program
• Flextime
• Free flu shots
• Health insurance
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid jury duty
• Paid time off
• Referral program
• Retirement plan
• Uniform allowance
• Vision insurance

Application Question(s):

• Do you consider yourself to have Strong organizational, communication, and multitasking skills

Education:

• High school or equivalent (Preferred)

Experience:

• Insurance verification: 2 years (Required)
• Medical records: 1 year (Required)
• HIPAA: 1 year (Required)
• Medical Scheduling: 2 years (Required)

Language:

• Spanish (Preferred)

Work Location: In person