Medical Receptionist needed for busy front desk in a small Family Practice office in Port Orchard.

Job Overview
We are seeking an energetic and detail-oriented Medical Receptionist to join our busy front desk team at a small Family Practice office located in Port Orchard, WA. This vital role involves providing exceptional patient service, managing appointment scheduling, and ensuring smooth administrative operations. The ideal candidate will possess strong communication skills, proficiency with various Electronic Health Record (EHR) systems, and a passion for delivering compassionate care. If you thrive in a fast-paced environment and are committed to supporting patients and healthcare providers alike, we want to hear from you! This position is fully paid and offers an engaging opportunity to be the welcoming face of our practice. Responsibilities

• Greet patients warmly upon arrival, verify insurance information, and assist with check-in procedures using systems such as Epic, Meditech, or eClinicalWorks
• Schedule appointments efficiently while managing multiple lines on multi-line phone systems with excellent phone etiquette
• Verify patient insurance coverage, including Medicare and Medicaid, and perform insurance verification using platforms like Athenahealth or Dentrix
• Collect and process payments, perform medical collections when necessary, and handle billing inquiries with accuracy
• Maintain accurate medical records by updating patient information in EMR systems and ensuring documentation review aligns with HIPAA regulations
• Assist with intake procedures, including gathering medical history
• Support administrative tasks such as filing, data entry (including 10 key typing), and managing electronic health information using Microsoft Office or similar software

Skills

• Proven experience in a medical office setting, preferably as a Medical Receptionist or Front Desk Coordinator in a clinic or dental office environment
• Strong knowledge of medical terminology,
• Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft or similar platforms
• Excellent customer service skills with the ability to handle sensitive information discreetly following HIPAA guidelines
• Proficiency in computer skills including Microsoft Office Suite (Word, Excel), typing (including 10 key), and health information management software
• Ability to communicate effectively in bilingual settings is a plus; experience working with diverse patient populations is highly valued
• Strong organizational skills with attention to detail for documentation review and appointment coordination
• Experience with insurance verification processes for Medicare and other payers; knowledge of medical terminology is preferable

Join our team to make a difference every day by providing top-tier administrative support in a friendly and professional environment. Your dedication will help ensure our patients receive the highest quality care from the moment they walk through our doors!

Pay: $23.00 - $29.52 per hour

Benefits:

• Bereavement leave
• Disability insurance
• Family leave
• Flexible schedule
• Free health screenings
• On-the-job training
• Paid orientation
• Paid sick time
• Paid time off

Work Location: In person