Job Summary
We are seeking Part-Time Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional administrative support and ensuring smooth clinic operations. Your energetic approach will help create a welcoming environment, manage patient interactions efficiently, and support clinical staff with essential documentation and scheduling tasks. This position offers an exciting opportunity to contribute to quality patient care while honing your skills in medical administrative support and health information management.
Responsibilities
- Greet patients warmly and professionally, ensuring a positive first impression.
- Schedule appointments accurately using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth.
- Verify patient insurance coverage and perform insurance verification to facilitate billing processes.
- Collect and process payments, including medical collections, ensuring accuracy and compliance with HIPAA regulations.
- Manage multi-line phone systems with excellent phone etiquette, directing calls efficiently and professionally.
- Maintain and update patient records within various EMR systems like eClinicalWorks or Dentrix, ensuring data accuracy and confidentiality.
- Assist with intake procedures, including gathering medical history and updating demographic information.
- Support clinical staff by reviewing documentation for completeness and accuracy, including CPT coding, ICD-10/ICD-9 coding, and medical billing details.
- Handle filing, faxing, scanning, and other clerical duties to keep the front desk organized.
- Ensure compliance with HIPAA regulations by safeguarding patient information at all times.
- Perform basic medical office management tasks such as appointment reminders and follow-up scheduling.
Qualifications
- Prior experience working in a medical office or clinic setting is highly preferred.
- Strong knowledge of medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and Medicare procedures.
- Familiarity with EMR/EHR systems such as Practice FusionMeditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft is essential
- Excellent computer skills including proficiency in Microsoft Office applications.
- Demonstrated ability to provide outstanding patient service with professional phone etiquette and communication skills.
- Bilingual abilities are a plus to serve diverse patient populations effectively.
- Experience with insurance verification, medical billing, and documentation review is highly desirable.
- Strong organizational skills with attention to detail in filing, documentation review, and office management tasks.
- Ability to handle multiple priorities efficiently while maintaining a friendly demeanor in a fast-paced environment. Join our team as a Medical Receptionist Part-Time and be part of a dedicated healthcare environment that values energetic support and exceptional service!
Pay: $17.00 - $22.00 per hour
Work Location: In person