Medical Receptionist (Russian Speaker)

Key Responsibilities:

• Greet and assist patients in a professional and courteous manner.
• Schedule, confirm, and manage patient appointments.
• Register patients and update medical records accurately in the system.
• Handle incoming calls, emails, and inquiries in Russian and English
• Process billing, payments, and issue receipts.
• Maintain patient confidentiality at all times.
• Coordinate with doctors, nurses, and other staff to ensure smooth patient flow.
• Manage front desk documentation and filing.
• Ensure the reception area is organized and presentable.
• Handle patient complaints or concerns and escalate when necessary.

SKILLS

• Fluency in Russian and English (mandatory).
• Bachelor’s or master’s degree in any field
• 2-3 years’ experience in Center or similar organization, preference on UAE experience.
• Demonstrate excellent oral and written communication skills.
• Customer oriented
• Ability to resolve queries in a professional and calm manner.
• Good customer care and soft skills
• Deal with complaints in professional manner
• Excellent interpersonal skills

Job Type: Full-time