Medical Receptionist/Front Desk

Job Summary
CU Chiropractic is seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, providing exceptional patient service, and ensuring a smooth flow of communication between patients and medical staff. This role requires strong organizational skills, proficiency in medical terminology, and the ability to handle clerical tasks efficiently in a fast-paced environment.

Responsibilities

• Greet patients warmly as they arrive and assist them with check-in procedures.
• Schedule appointments and manage the calendar for healthcare providers.
• Answer phone calls with professionalism, addressing patient inquiries and concerns effectively.
• Maintain accurate patient records, including updating information in electronic health systems.
• Process insurance claims and verify patient insurance eligibility.
• Handle billing inquiries and assist with payment processing.
• Ensure the reception area is organized and welcoming for patients.
• Collaborate with medical staff to facilitate patient care and communication.
• Utilize ICD-10 coding for accurate documentation of patient diagnoses when necessary.
• Perform clerical duties such as filing, faxing, and managing correspondence.

Requirements

• High school diploma or equivalent; additional certification in medical office management is a plus.
• Previous experience as a Medical Receptionist or in a similar role within a healthcare setting is preferred.
• Strong understanding of medical terminology, including dental terminology, is essential.
• Proficient in phone etiquette and delivering excellent patient service.
• Familiarity with ICD-10 coding and basic medical coding practices is beneficial.
• Excellent organizational skills with attention to detail in managing multiple tasks simultaneously.
• Ability to maintain confidentiality and adhere to HIPAA regulations within a medical office environment.

Monday to Thursday: 4:00 PM to 8:00 PM

Friday: 10:00 AM to 8:00 PM

Saturday: 10:00 AM to 2:00 PM

Benefits

• 401k with matching
• Employee discount

Join our dedicated team where your contributions will make a significant impact on the quality of care we provide to our patients!

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Retirement plan

Work Location: In person