Medical Receptionist/Medical Assistant

Job Summary
We are seeking a dedicated and detail-oriented Medical Receptionist/Medical Assistant to join our healthcare team. This role is essential in providing administrative support and ensuring smooth operations within our medical office. The ideal candidate will possess strong communication skills, a solid understanding of medical terminology, and prefer experience with electronic health record / eCW.

Duties

• Greet patients and visitors in a friendly and professional manner.
• Manage front desk operations, including answering multi-line phone systems and scheduling appointments.
• Collect patient information and verify insurance coverage, ensuring compliance with HIPAA regulations.
• Maintain accurate medical records and documentation review, including CPT and ICD coding (ICD-9 and ICD-10).
• Assist with medical billing processes, including medical collections and insurance verification.
• Support clinical staff by preparing care plans and assisting with patient intake.
• Utilize EMR such as eClinicalWorks for efficient record management.
• Provide exceptional patient service by addressing inquiries and resolving issues promptly.
• Perform clerical tasks such as filing, typing, and managing correspondence using Microsoft Office and Excel.
• Collaborate with healthcare providers to ensure continuity of care.

Requirements

• Previous experience in a medical office or clinic setting is preferred.
• Familiarity with medical terminology and coding (CPT, ICD-10) is essential.
• Prefer Proficiency in EHR- eCW.
• Strong computer skills with the ability to navigate various software applications efficiently.
• Excellent phone etiquette and customer service skills are necessary for patient interactions.
• Ability to work well in a fast-paced environment while maintaining attention to detail. Join our team and contribute to providing high-quality healthcare services while enhancing your skills in a supportive environment.

Job Type: Part-time

Pay: $17.00 - $25.00 per hour

Work Location: In person