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Medical Receptionist/Patient Care Coordinator
Overview:
Who we are
Our award-winning Bariatric Practice is based on providing exemplary customer service while assisting patients to achieve their weight loss goals. With the support of our employees and our team of skilled bariatric surgeons, we use innovative systems to successfully get our patients on the path to improved health. We serve patients in New York, New Jersey, and Connecticut.
How you’ll serve our patients
Every day is an opportunity to grow and provide better outcomes at every level. Whether your interests lie in medical staff, administration, facilities, or marketing, every individual plays an important part in our success and the success of our patients. We are a fast-paced, growing practice that is always looking for new talent and great employees to enhance our team.
You will serve patients daily in a multitude of ways:
What is in it for you
Medical Insurance, Dental & Vision Insurance, 401k & 4% match, Employer Paid Life and AD&D insurance, Paid Time Off and Sick Time, 7 Holidays, Career Growth & Development. Compensation is $22.00 to $24.00 per hour depending on experience.
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Supports management and leadership
- Handle all administrative duties in a timely manner
- Making patient appointments and checking in patients
- Scheduling procedures and testing
- Ordering supplies and maintaining inventory
- EMR (Electronic Medical Record) data entry
- Confirm insurance benefits as noted on the patient's chart
- Communicating with patients about their weight loss journey through emails, phone calls, Zoom calls, and face-to-face conversations
- Managing patient accounts with contact information, insurance, and financial information in a confidential manner
- Scheduling patient visits and answering questions, including billing and weight loss journey from start to finish
- Coordinating all surgical procedures for patients and communicating with medical facilities such as hospitals and ambulatory surgery centers
- Ensuring services comply with state and federal regulatory requirements
- Perform other job-related duties as assigned
SKILLS AND ABILITIES:
- Strong verbal communication skills to communicate with patients and the health care team
- People skills to connect emotionally with patients
- Ability to work independently and as a team member
- Teamwork to coordinate with Doctors and other healthcare personnel
- Good attitude, professionalism, promote team structure.
- Demonstrates ability to meet deadlines
- Demonstrating knowledge of scheduling
- Strong organization with attention to detail
- Bilingual (Spanish) preferred
- High school diploma or equivalent
- Previous experience in healthcare administration or other related fields
- Experience in either Patient Experience or Customer Service
- Strong organizational skills
- Insurance verification experience
- Ability to thrive in a fast-paced environment
- Strong computer skills
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