Medical Records Assistant

Description

The Medical Records Assistant supports the Medical Records department by ensuring accurate, timely, and compliant management of patient records. This position is responsible for clerical and administrative functions, including document processing, phone support, and coordination with clinical and administrative teams to maintain efficient operations. In El Dorado, CA.

Responsibilities

Maintain, organize, and manage patient medical records in accordance with regulatory and organizational standards

Scan, file, and upload documents into the Electronic Medical Record (EMR) system with a high degree of accuracy

Provide front-line phone support, including answering, routing calls, and assisting inquiries

Process medical records requests and support audits

Ensure adherence to HIPAA and confidentiality standards

Assist with data entry and administrative tasks

Collaborate with clinical and administrative staff

Perform other duties as assigned

Requirements

Minimum Qualifications

Education: Some college coursework preferred

Experience: Healthcare office experience required; EMR experience preferred

Strong organizational skills and attention to detail

Professional communication and phone etiquette

Ability to handle confidential information

Proficiency in Microsoft Office and EMR systems

Ability to work in a fast-paced environment

Team collaboration skills