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Medical Records Clerk - full-time - 1st shift - Mon-Fri

Why CMHA?

Community Mental Health Affiliates, Inc. (CMHA) is a private non-profit treatment provider headquartered in New Britain, with seven locations throughout the city and in Waterbury. We partner with clients and the community to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut’s first fully Joint Commission accredited Behavioral Health Home and is a SAMHSA Certified Community Behavioral Health Clinic (CCBHC). Visit cmhacc.org to learn more.

Internal mobility and career pathing is a focus at CMHA with many employees growing from individual contributors to leaders.

CMHA is looking to hire a full-time Medical Records Clerk. This position will be located at 233 Main st. New Britain, CT 06051. Monday-Friday, 8:30am-4:30pm.

Compensation Range: The salary range for this position starts at $19 per hour.

Compensation for each position is determined not only by years of relevant experience, education, and skills, but also by maintaining internal pay equity. CMHA also takes into consideration our benefits and paid time off package to provide a well-rounded and competitive approach to the applicant’s overall compensation.

Position Summary: Responsible for various medical records tasks including record organization, record accuracy/completeness, scanning, uploading, training and record auditing. Collaborates with staff, insurance companies, attorneys and other individuals regarding records issues.

Essential Responsibilities:

Monitors and manages multiple sources for requests for information such as patient portal, In-Basket, email, RightFax, mail and in-person.
Accurately and promptly scans relevant clinical forms and correspondence into the EMR, using Solarity to streamline and expedite document uploading.
Safeguards the confidentiality and security of medical records by adhering to established procedures and restricting access to authorized individuals.
Efficiently process requests for health information by ensuring authorizations are obtained, and compliant while maintaining the integrity and security of sensitive information throughout the process.
Conduct record audit tasks, thoroughly reviewing records to ensure accuracy for documentation and reporting.
Trains staff in medical records and acts as an expert on privacy and disclosure issues.
Acts as a health information representative and patient liaison by ensuring timely and efficient access the health information, upholding privacy rights and the right of access.
Deliver expert customer services using relevant tools and information systems.
Files appropriate clinical forms and correspondence in medical records in an accurate and timely manner.
Prepares records for release by obtaining releases and copying parts or all of the record material.
Performs record audit related tasks as required by licensing bodies, payers and accreditation organizations by reviewing for accuracy and timeliness.
Provides medical records training to clerical support staff who are responsible for maintaining medical records.
Performs other related duties as assigned.

Requirements:

High School Diploma or GED.
Valid DMV License.
Successful experience in record management/filing or equivalent experience in a medical office with records responsibilities, preferably a minimum of one year.
Experience and/or training with agency accreditation and HIPAA required
Intermediate experience with Microsoft Office products including Word, Outlook and Excel.
Intermediate Experience with Adobe
Experience utilizing client data bases and linked clinical business applications, including Electronic Medical Record (EMR) systems. Experience with EPIC EMR preferred.

We care about our employees by offering benefits that strike a harmonious work-life balance. We also care about your future. CMHA offers:

Medical, Dental, and Vision Insurance packages.
403(b)-retirement savings plan with CMHA matching starting after 1 year of service.
11 observed holidays.
3 Wellbeing days off on a Friday throughout the year to extend a long weekend.
2 CHMA/Personal days to use throughout the calendar year.
Up to 24 days of PTO that increases with years of service.
Paid agency closure between Christmas and New Year’s (except 24/7 programs)*must be approved annually.
Company paid Life Insurance and Long Term Disability.
A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household.
Higher education tuition discounts at participating schools through the Alliance’s academic partnerships.
Free ongoing professional development opportunities and continuous access to Continuing Education Units (CEUs), featuring comprehensive training in Evidence-Based Practices, such as EMDR, DBT, and CBT.
Employee discounts for shopping, the New Britain YMCA, travel, and entertainment.
Free employee subscriptions to the calm app.
Annual Company Picnic.
CMHA-sponsored Loan Reimbursement Program and Scholarship Program.
Free Student Loan Wellness for eligible employees and their family members access to:
- Student loan consolidation and refinancing.
- Loan payoff projection dashboard.
- Coaching and support via chat, email, and phone.
- College cost calculator.
- College financial planning.
- 3 NHSC-approved sites for federal student loan repayment.
Public Service Loan Forgiveness (PSLF) Enhancement for eligible employees access to:
- Automated Public Service Loan Forgiveness (PSLF) form management for past and present employers.
- Automated reminders for annual (PSLF) recertifications to help you stay on track.
- Resources and ongoing communications that make PSLF understandable.
- The opportunity to receive the national average of $72,000.00 in forgiveness.

Community Mental Health Affiliates is an Equal Opportunity Employer except in the case of a bon fide occupation qualification or as otherwise permitted or required by law, does not discriminate of the basis of race, color, age, disability, sec, childbirth (including pregnancy) or related medical condition including by not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familiar status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Any individual needing assistance completing an online application should contact CMHA's Human Resources Department at Careers@cmhacc.org.

Job ID: 469

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