Medical Records Specialist – Behavioral Health

MindHealth provides integrated behavioral and mental health services to patients of partner primary care practices. We're hiring a part-time EMR / Medical Records Specialist to manage patient charting across two systems — keeping our behavioral health records and our primary care partner's records accurate, complete, and matched.

This is a detail-heavy documentation role. You'll be the person who makes sure every provider note lands correctly in both EMRs, with nothing lost between systems. Most of the work is remote, with one day per week on-site in Sherman Oaks.

What You'll Do

• Build and maintain patient charts in Charm (CharmHealth) EMR
• Enter provider notes written by our psychiatric/behavioral health clinicians into our EMR
• Mirror those notes into the partner primary care practice's EMR so documentation matches across both systems
• Set up new patients: demographics, insurance, and intake information
• Keep records consistent, accurate, and audit-ready across platforms
• Coordinate with providers to ensure notes are captured and entered promptly
• Maintain strict HIPAA compliance and patient confidentiality

What We're Looking For

• Experience with Charm (CharmHealth) EMR strongly preferred
• Experience with EMR/EHR systems generally required
• Background in medical records, medical assisting, behavioral health admin, or similar
• Strong attention to detail and comfort working across multiple systems at once
• Working knowledge of HIPAA and patient privacy standards
• Reliable, organized, and able to keep documentation moving without errors
• Local to the Sherman Oaks / Los Angeles area and available one day per week on-site

Nice to Have

• Behavioral or mental health practice experience

Pay: $23.00 - $30.00 per hour

Work Location: Hybrid remote in Sherman Oaks, CA 91423