Medical Sales Specialist (Hearing Aid Apprentice)

Hearing Instrument Specialist Apprenticeship / Patient Care Coordinator

Ready 2 Hear – Twin Falls & Bellevue, Idaho

Ready 2 Hear is offering a paid apprenticeship opportunity for a motivated individual who wants to build a long-term career in hearing healthcare.

This role begins as a Patient Care Coordinator (PCC) supporting both our Twin Falls and Bellevue offices while you are trained and mentored to become a licensed Hearing Instrument Specialist (HIS) in the state of Idaho.

This is a hands-on, structured role designed for someone who is ready to learn, grow, and take ownership of both patient experience and professional development.

About Ready 2 Hear

Ready 2 Hear is a locally owned hearing healthcare practice focused on trust, patient outcomes, and long-term relationships. We provide advanced hearing technology in a low-pressure, patient-first environment.

Position Overview

This position is intentionally designed in two phases, with clear expectations at each stage.

Phase 1: Patient Care Coordinator (Front Office & Operations)

As the Patient Care Coordinator, you are the backbone of the clinic. You will be responsible for ensuring the office runs smoothly, professionally, and efficiently.

Patient & Front Office Responsibilities

• Greet patients and create a welcoming, professional environment
• Answer phones, schedule appointments, and manage provider calendars
• Assist patients with paperwork and next-step expectations
• Handle patient follow-ups, reminders, and basic communication

Insurance & Administrative Responsibilities

• Verify insurance benefits (private insurance, Medicare-related plans, etc.)
• Explain insurance coverage and patient responsibilities clearly
• Maintain accurate patient records and documentation
• Assist with billing-related coordination as needed

Office & Inventory Responsibilities

• Maintain a clean, organized, and professional office environment
• Clean and prepare exam rooms and patient areas
• Check, track, and maintain hearing aid and supply inventory
• Receive shipments and ensure products are properly logged and stored
• Assist with basic equipment upkeep and organization

You will work in both the Twin Falls and Bellevue offices as needed.

Phase 2: Hearing Instrument Specialist Apprenticeship (Training While Working)

While performing your PCC duties, you will simultaneously be enrolled in an apprenticeship and training pathway to become a licensed Hearing Instrument Specialist.

During this phase, you will:

• Study for and prepare to pass Idaho state licensing exams
• Learn hearing evaluations and diagnostic testing
• Gain hands-on experience with hearing aid technology
• Learn patient counseling and treatment planning
• Assist in fittings, adjustments, and follow-up care
• Be mentored directly by an experienced Hearing Instrument Specialist

This phase requires self-discipline, study time, and commitment, but you will be fully supported with hands-on training and mentorship.

Compensation & Career Growth

Starting Salary (Patient Care Coordinator / Apprentice):

• $35,000-45,000 Annually

Once Licensed as a Hearing Instrument Specialist:

• $70,000 – $150,000+ annually
• Performance-based compensation
• Revenue-based profit sharing
• Strong performers are directly rewarded for results

This is a long-term career with uncapped earning potential.

Who We’re Looking For

• Strong communicator with a professional demeanor
• Organized, dependable, and detail-oriented
• Comfortable multitasking and managing responsibilities
• Motivated to study, learn, and obtain licensure
• Interested in healthcare, patient care, and/or medical sales
• Bilingual in English and Spanish is a strong plus!

No prior hearing industry experience required — we train the right person.
Customer service or sales experience is a plus.

Why This Role Is Unique

Most hearing clinics only hire already-licensed specialists.
We believe in building professionals from the ground up through mentorship, accountability, and opportunity.

This role is ideal for someone who wants:

• A respected healthcare career
• Real income growth tied to performance
• Stability with long-term upside
• To make a meaningful difference in patients’ lives

How to Apply

Please send your resume and a short note explaining why this opportunity interests you. You can apply through Indeed or by emailing Matt@ready2hearidaho.com

Pay: $45,000.00 - $150,000.00 per year

Benefits:

• Continuing education credits
• On-the-job training
• Paid time off
• Professional development assistance

Work Location: In person