Medical Scheduler

Job Summary
We are seeking a dynamic and detail-oriented Medical Scheduler to join our healthcare team! In this vital role, you will coordinate patient appointments, manage scheduling workflows, and ensure seamless communication between patients, providers, and administrative staff. Your proactive approach will help optimize clinic operations, improve patient experience, and support efficient healthcare delivery. If you thrive in a fast-paced environment and possess excellent organizational skills, this is an exciting opportunity to make a meaningful impact in patient care.

Duties

• Manage appointment rescheduling, cancellations, and follow-up appointments to maintain optimal clinic flow.
• Verify insurance information for scheduled patients.
• Review medical documentation for completeness and accuracy, including medical records.
• Maintain patient confidentiality in compliance with HIPAA regulations while handling sensitive health information.
• Provide exceptional patient service by answering multi-line phone systems professionally and courteously; utilize excellent phone etiquette and typing skills.
• Support front desk operations including filing, data entry, and managing electronic health records (EHR) systems.
• Utilize computer skills to update patient information, schedule appointments efficiently, and manage office management tasks using Microsoft Office tools.

Experience

• Excellent organizational skills with the ability to multitask effectively in a busy clinic environment.
• Proven experience in medical scheduling within a healthcare setting or dental clinic environment.
• Familiarity with EMR systems is highly preferred.
• Demonstrated customer service skills with a focus on patient satisfaction and professional communication.
• Clerical experience including filing, data entry, phone handling on multi-line systems, and office management tasks.
• Bilingual abilities are a plus to serve diverse patient populations effectively.
• Knowledge of HIPAA regulations related to health information management is essential.

Pay: From $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Experience:

• Medical receptionist: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person