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As part of the Medical Affairs department, the MSL is a field-based scientific expert to external and internal stakeholders focused on non-promotional scientific exchange, supporting data dissemination and gathering medical insights to provide patient-centric solutions. The MSL must maintain up-to-date knowledge of relevant scientific information. The MSL works as the field-based extension of Medical Affairs complying with all Ipsen SOPs, policies, directives and country guidelines.
Establish and foster professional collaborations with the Healthcare community:
Establish and maintain peer-to-peer relationships with key clinical and leading medical experts, professional associations and institutions in their therapeutic area
Identify and update Thought Leaders (TL) information in their therapeutic area using appropriate documentation practices within the Customer Relationship Management (CRM) system and in accordance with the MSL directive and TL tiering process
Conduct fair balanced, evidence based scientific exchanges with TL and others in the healthcare community to explore mutual clinical and scientific interests, discover insights, other key information and potential research collaborations
Identify opportunities for collaboration with TL when aligned with Ipsen strategy
Develop and enhance scientific and educational collaborations with Healthcare Professionals (HCPs) within the Healthcare community and act as a medical contact for TL and external medical experts
Attend scientific/educational meetings (congresses, symposia, etc.) as required
Respond to and appropriately document unsolicited requests for medical information
Develop and/or implement unbiased and non-promotional scientific exchange and educational meetings & activities:
Provide scientific/educational presentations to HCPs:
‐ Reactively: on Ipsen products (on‐label and off‐label indications), on compounds in development
‐ Proactively: on disease area management (excluding single‐product presentation)
Organise or support legitimate scientific exchange meetings
Contribute to/implement medical education programs in the field
Identify and share actionable medical insights and strategic information to better inform Ipsen’s decision making:
Collect, analyse, and report actionable insights from HCPs related to disease state, unmet medical needs, local guidelines, therapeutic trends, competitive activities, compounds in development and the broader healthcare environment
If appropriate, organise or support Advisory Boards
Attend and report significant medical information from medical congresses
Engage and collaborate on specific initiatives with patient organisations in accordance with the Global Guidance on Interactions with Patient Organisations
Contribute to the dissemination of the information within Ipsen as appropriate
Report spontaneous potential adverse events and product‐related quality complaints in accordance with global and local SOPs
Support to clinical development & ISS data generation:
Coordinate and facilitate unsolicited Investigator‐Sponsored Studies (ISSs) once submitted through the ISS portal and internally approved, until completion, presentation, and publication (as approved and coordinated with Global Publications), in alignment with Medical Affairs’ objectives
Support R&D projects and Company Sponsored Studies (CSS) operations
Support the implementation and follow‐up of post-marketing clinical activities such as registry/database projects, epidemiological surveys, post‐authorisation studies (phase IV) at the site level
Identify opportunities to collect and/or analyse Real‐World‐Evidence (RWE)
Ensure internal cross-functional collaborations as a scientific partner:
Working with office-based Medical Affairs contributing to the development of the local annual brand plan
Develop standard response letters, if required (in coordination with Medical Information)
Provide scientific expertise and training to Commercial staff as appropriate
Contribute to the review and approval of promotional or non‐promotional materials from a medical perspective in accordance with the local SOPs, if needed
Attend and contribute to regional account planning/training sessions from a medical perspective
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