Medical Scribe

About the Company

Nao Medical is a rapidly growing, multi-site, AI-infused healthcare practice providing high-quality, accessible care across primary care, urgent care, occupational health, mental health, and nutrition.

Our AI-first operating model empowers clinical teams to focus on patient care while optimizing workflows with proprietary technology. As we expand, we seek mission-driven professionals who are detail-oriented, tech-savvy, and committed to accurate clinical documentation.

Position Overview:

We are hiring a Medical Scribe to support our Canarsie Clinic providers by documenting patient encounters in real time, ensuring accurate and compliant medical records.

The ideal candidate will:

• Have 1–2 years of experience in clinical documentation or healthcare support.

• Be proficient in EMR systems (e.g., eClinicalWorks).

• Demonstrate strong attention to detail, organization, and HIPAA compliance.

This role provides hands-on exposure to multi-specialty clinical workflows, opportunities for cross-training, and career growth in healthcare operations.

Why Join Nao Medical

• Clinical Exposure: Work alongside providers in a fast-paced, multi-specialty setting.

• Skill Growth: Develop expertise in EMR documentation, coding standards, and workflow optimization.

• Career Development: Gain mentorship, advancement opportunities, and access to continued education.

• Meaningful Impact: Ensure accurate clinical documentation that supports high-quality, value-based care.

Primary Responsibilities

Documentation & EMR Support

• Accurately document patient encounters in real time under provider supervision.

• Enter patient histories, exam findings, diagnoses, treatment plans, orders, and test results into the EMR.

• Maintain complete, timely, and compliant clinical documentation in accordance with HIPAA, OSHA, and internal standards.

• Assist providers in updating charts, templates, and clinical documentation workflows.

Patient Intake & Workflow Support

• Assist with patient intake by gathering non-clinical information such as chief complaints, medical history updates, and visit-related documentation.

• Prepare charts, forms, and visit templates prior to patient encounters.

• Support patient flow coordination and communicate effectively with providers, Medical Assistants, and front desk staff.

• Retrieve prior records, lab results, imaging, or documentation as requested by providers.

• Help reduce provider administrative burden to improve clinic efficiency and patient experience.

Collaboration & Continuous Learning

• Work closely with providers, Medical Assistants, Patient Care Associates, and administrative teams to support smooth clinic operations.

• Participate in ongoing training to improve documentation accuracy, EMR proficiency, and workflow efficiency.

• Adapt to evolving operational and clinical support needs within the clinic environment.

Job Requirements

Education & Certification:

• High school diploma or associate degree required; healthcare-related coursework preferred.

• Medical Scribe certification or prior clinical documentation experience preferred.

Experience & Skills:

• 1–2 years in medical scribing, clinical documentation, or related healthcare support.

• Proficiency with EMR systems (e.g., eClinicalWorks) preferred.

• Strong typing, spelling, and grammar skills.

• Excellent communication and interpersonal skills.

• Detail-oriented, adaptable, and able to multitask in a fast-paced environment.

• Tech-savvy with strict commitment to patient confidentiality.

Schedule & Commitment

• Full-time, on-site

• Flexible schedule: Monday–Saturday, 8–12 hour shifts, rotating weekends as needed.

Performance Expectations & Deliverables

• Ensure complete, accurate, and timely documentation of all patient encounters.

• Maintain compliance with all legal, regulatory, and internal documentation standards.

• Support providers to maximize efficiency and patient satisfaction.

• Engage in continuous learning and EMR workflow optimization.

Benefits

• Medical, Dental, Vision, Basic Life, and Short-Term Disability Insurance (employee + dependents).

• Paid Family and Disability Leave; FMLA eligibility.

• 401(k) Retirement Plan.

• Paid Time Off (PTO).

• Free care for employees and discounted care for family across all Nao Medical locations.

• Leadership and career growth opportunities.

Legal & Compliance Notes

• This job description is intended to comply with US labor laws and provide clear expectations.

• Duties may change based on operational needs, but all responsibilities will remain consistent with MA/PCA scope of practice.

• Employee must adhere to all safety, privacy, and regulatory standards (HIPAA, OSHA, and state medical guidelines).