Front office medical secretary needed for a busy OB/GYN office. We are looking for a motivated, reliable, dependable, multi-tasking, team working individual. This is a full-time, clerical position that will require you to complete various secretarial duties. Knowledge of EPIC and OB/GYN is a MUST. MUST have at least two years of medical front office experience. This is not an entry level position.
Responsibilities:
- answers phone promptly and professionally, transferring calls to the appropriate person and is responsible for checking messages and handling in a timely manner.
- Help with calling provider's patients to confirm all appointments prior to scheduled appointment.
- Ensure patient records are in order for the next visit and all demographic information, as well as insurance information, is accurate.
- Follow up on any missed appointments. Documents in computer and calls patient to reschedule missed appointments.
- Checks in patient upon arrival, scans in insurance and picture ID, has patient sign appropriate consent, HIPAA forms, etc., re-verifies demographic information and insurance.
- collect any co-pays or payments due on accounts, cash, credit or debit cards, checks.
- daily balance sheets for end of day reporting
- schedule patients for follow-up appointments and procedures.
- schedule outside appointments; hospital radiology and precertification if needed.
- Verify insurance and eligibility, patient demographics, and update in the computer. If a procedure requires a precert, send requests to appropriate personnel.
- Complete proper documents for patients as needed (work excuses, letters of necessity, etc.)
- Print and fax orders
- Post various charges and payments if needed.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Customer service: 2 years (Required)
- Medical terminology: 2 years (Required)
- Computer skills: 2 years (Required)
Work Location: In person