Medication Concierge

Job Summary

We are seeking a detail-oriented and compassionate Medication Concierge to join our team. In this role, you will work closely with doctors, pharmacies, and patients to ensure patients receive their medications in a timely and efficient manner. You will serve as a key point of contact, helping coordinate communication and resolve any issues related to prescriptions.

Responsibilities

• Coordinate with physicians, pharmacies, and patients to ensure prescriptions are filled and picked up or delivered accurately
• Communicate with patients via phone regarding medication status, updates, and questions
• Maintain accurate records and perform data entry tasks
• Track and follow up on prescription orders to ensure completion
• Use Excel to manage and organize patient and medication data
• Provide excellent customer service and support to patients

Skills

• Strong communication skills, especially over the phone
• Comfortable handling a high volume of calls
• Basic proficiency in Microsoft Excel
• Strong attention to detail and organizational skills
• Ability to multitask and manage time effectively
• No prior experience required; training will be provided

Hours

Monday - 10:45am - 7pm

Tuesday - 8:45am - 5pm

Wednesday - 8:45am - 5pm

Thursday - 8:45am - 5pm

Friday - 8:45am - 1pm

One Saturday a Month - 8:45am - 1pm

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person