Medspa Front Desk / Wellness Concierge (PCC)

Job Summary
Regenerate Me IV Hydration and Wellness is seeking an energetic and detail-oriented Medspa Front Desk / Wellness Concierge (PCC) to be the welcoming face of our wellness center. In this vital role, you will manage the front desk operations, provide exceptional customer service, and support administrative functions to ensure a smooth and positive experience for all clients. Your enthusiasm and organizational skills will help foster a relaxing environment where clients feel valued and cared for from their first interaction. This paid position offers an exciting opportunity to be part of a vibrant team dedicated to health, beauty, and wellness.

Responsibilities

• Greet clients warmly upon arrival, ensuring they feel comfortable and appreciated from the moment they walk in
• Manage multi-line phone systems efficiently, directing calls with professionalism and courtesy
• Schedule appointments accurately using scheduling software, including calendar management and reminders
• Handle client inquiries via phone, email, or in person, providing detailed information about services and products
• Maintain a clean, organized front desk area, including filing, data entry, and updating client records
• Support office management tasks such as bookkeeping with QuickBooks, invoicing, and basic bookkeeping duties
• Assist with administrative duties like proofreading documents, managing office supplies, and supporting team members as a personal assistant when needed

Requirements

• Proven experience in front desk or office management roles within a healthcare or wellness setting preferred
• Excellent customer service skills with strong phone etiquette and professional communication abilities
• Bilingual capabilities are highly desirable to serve diverse client needs effectively
• Proficiency in computer skills including Microsoft Office Suite (Word, Excel), Google Workspace (Gmail, Calendar), and data entry systems
• Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
• Experience with clerical tasks such as filing, proofreading, and maintaining accurate records
• Familiarity with office equipment like multi-line phones, printers, and basic bookkeeping software such as QuickBooks
• Ability to manage time effectively while supporting multiple responsibilities simultaneously
• Previous experience as a personal assistant or in administrative support roles is advantageous

Join us to be part of a dynamic team committed to enhancing wellness through exceptional service! This role offers the chance to develop your administrative expertise while contributing to a positive client experience in a thriving health-focused environment.

Pay: $14.50 - $20.00 per hour

Work Location: In person