Member Service Representative

Job Summary

Cooperative Federal is a credit union dedicated to community development, economic empowerment and social justice - for our individual members, our community, and our world. Join a dedicated team of community activists posing as bankers.

*Bilingual persons are encouraged to apply! (Spanish, Swahili, or other languages)**

Job Opening: Member Service Representative/Teller

Responsibilities and Duties

Job Responsibilities: Member Service Representatives greet members, perform teller transactions over-the-counter and by phone, answer member account and financial questions and inform members about credit union services and financial education & asset building opportunities, like our Homebuyer Dream Program. Should be able to work two Saturdays a month and until 6:30 pm Monday - Friday). Cash handling or related experience required. Bilingual a plus. This is a full-time position (37-40 hours/week).
Member Service Representatives play a key role in helping members and potential members understand the wide array of services, education, and counseling we provide.

Qualifications and Skills

Qualifications: At least one year of cash handling experience and customer service experience required. Should be enthusiastic about our mission of serving the underserved and working for community development. Must be able to work some Saturdays (9:30 am to 1:30 pm) and until 6:30 pm Monday through Friday.

Benefits

Health insurance, dental insurance, short-term and long-term disability insurance; option to join 401k retirement savings plan at 6 month anniversary; sick and vacation days plus all federal holidays off with pay

Job Type: Full-time

Pay: $17.50 - $17.75 per hour

Benefits:

• 401(k)
• 401(k) 3% Match
• 401(k) matching
• AD&D insurance
• Credit union membership
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Are you fluent in any languages in addition to English? If yes, what language(s)?
• Please confirm you can work a schedule of 9:30 am - 6:30 pm Mon - Friday and 9:30 am - 1:30 pm for up to two Saturdays per month.

Work Location: In person