MENA - Engagement Specialist (Egypt Listed for Platform Purposes)

Position: Engagement Specialist for Anti-Piracy campaigns

Location: Remote (Candidates must be based in the MENA region)

Type: Full-Time Contractor

Compensation: Up to $1,100 USD per month ($800 fixed + up to $300 performance bonus)

We're looking for an experienced engagement professional to take a key role in our fight against digital piracy. If you have 3+ years of experience in sales or customer engagement and a talent for using data to drive results, this is your chance to make a significant impact with a global, remote-first team. Take ownership of our campaigns and help protect the digital landscape across the Middle East & North Africa.

About Ruvixx

At Ruvixx, we are on a mission to protect the digital integrity of businesses worldwide. By delivering cutting-edge solutions and data-driven insights, we help our clients ensure fair software usage and combat digital piracy. In partnership with a leading license and compliance company, we are expanding our efforts to safeguard the digital landscape across Europe, the Middle East, and Africa (EMEA).

We are a fast-growing, remote-first company built on a foundation of innovation and integrity, seeking experienced professionals to help drive our success.

The Role

You will take ownership of customer interactions, turning data analysis into effective engagement strategies and contributing directly to the success and growth of our compliance program.

This is a role for a proactive professional looking to apply their customer engagement and analytical skills in the dynamic and impactful field of software license compliance.

What You'll Be Doing:

• Lead engagement and build relationships with customers across the MENA region, driving compliance conversations and negotiations.
• Analyze complex investigation data to identify trends, generate actionable insights, and inform campaign strategy, while ensuring CRM data integrity.
• Own the lead development process, refining and implementing strategies to identify and qualify new compliance opportunities.
• Develop and maintain comprehensive campaign documentation and playbooks to ensure process consistency and scalability.
• Provide strategic analysis and reporting to stakeholders on campaign performance and evolving business needs.

Required Qualifications:

• Please note: Candidates must currently reside within the MENA (Middle East & North Africa) region to be considered for this role.
• 3+ years of professional experience in a customer engagement, sales, account management, or business development role.
• Demonstrated experience using CRM platforms (e.g., Salesforce, HubSpot) to manage customer pipelines and report on metrics.
• Strong proficiency in MS Excel or equivalents (e.g., Google Sheets) for data analysis and reporting.
• Professional working proficiency in English, with excellent written, verbal, and negotiation skills.
• Proven ability to work autonomously, manage competing priorities, and take ownership of outcomes in a fast-paced environment.

Preferred Qualifications:

• Direct experience in software license compliance, anti-piracy, or intellectual property rights.
• A proven track record of meeting and exceeding performance targets.
• Experience in a role requiring investigative or analytical skills to solve complex problems.
• Experience mentoring junior team members is a plus.

Compensation

• Fixed Monthly Salary: $800 USD
• Performance-Based Bonus: Up to $300 USD per month.

This provides a total target monthly earning potential of up to $1,100 USD.

Why Join Us?

• Global Impact: Work on meaningful projects that have a tangible impact on businesses worldwide.
• Career Growth: Take on a role with significant autonomy and the opportunity to help shape our engagement strategies.
• Remote-First Culture: Enjoy the flexibility of working remotely while collaborating with a diverse and talented international team.
• Innovative Environment: Be part of a forward-thinking team that values integrity and continuous improvement.